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The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations
Anntoinette D. Lucia, Richard Lepsinger
ISBN: 0-7879-4602-8
224 pages
June 1999, Pfeiffer
£32.50 / €45.50


An excellent book covering all that is necessary to understand the subject and to implement a Competency programme. Uses a wide range of source material and distils it down to a very practical "how to" book that is presented in sufficient detail to be of valuable to the Competency project leader whilst not getting entrenched in academic complexities. Includes some valuable guidance on gaining support and on using Competencies to underpin sound HRM systems. Is particularly recommended to those who are serious about developing a Competency programme in-house.

"Competency models" write A.D.Lucia and R.Lepsinger in their Preface, "that identify the skills, knowledge, and characteristics needed to perform a job have been in use for more than three decades. In the last five years, interest in them and their potential to help staffing and development efforts has increased dramatically among our client group. We believe this interest will continue to grow over the next few years due to three key, related trends-intensified competition, aggressive cost management and downsizing, and the proliferation of 360-degree feedback system."

In this invaluable study, authors :

·          define what a competency model is, describe its components, and discuss some of their broad, general application.

·          examine how competency models can be applied within selection, training and development, appraisal, and succession planning systems to support an organization's business objectives.

·          discuss establishing the performance criteria with which your organization measures success to better focus your data collection and analysis.

·          describe specific action steps to follow during the development of the competency model from scratch.

·          discuss various methods of data collection and how they can be used to increase the likelihood of identifying the knowledge, skills, and characteristics required to succeed in the job.

·          describe the process of creating competency-based selection, training and development, appraisal, and succession planning systems.

·          discuss the methods for converting the model into the necessary formats or tools to integrate the competencies into each step of human resource management.


Effective Competency Modeling and Reporting (With CD-ROM)
by Ken Cooper


Competence at Work : Models for Superior Performance
by Signe M. Spencer